At the end of the program, the learner will be able to 

• Service cash point/POS
• Follow point-of-sale procedures for age-restricted products
• Process customer orders for goods
• Process part exchange sale transactions
• Process credit applications for purchases
• Process payments and conduct cash and credit transactions
• Process returned goods
• Perform necessary actions to keep the store secure
• Maintain health and safety standards
• Carry out product demonstration
• Assist customer in choosing the right product
• Provide specialist support to customers facilitating purchases
• Maximise sales of goods & services
• Provide personalised sales & post-sales service support
• Monitor and resolve customer concerns
• Organize delivery of reliable service